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Delivery Information
There are two types of shipping we provide.
- Normal Delivery - "eParcel of australia Post" Regular Parcel Delivery Service.
- Express Delivery - "eParcel of australia Post" Express Post Parcel Delivery (Australia only). If you want to receive items the soonest possible, and the additional charge is available AU $10.00 per item.
P.S. These two choices of shipping method will show when ordering.
| Investiture |
Delivery Methods |
Commodity Total Price |
Total Delivery and Service Charges |
Delivery Days |
 |
Normal Delivery |
Below AU $100.00 |
AU $10.00 |
2-10 working days |
| AU $100.00 or Over |
AU $20.00 |
| Express Delivery |
Below AU $100.00 |
AU $10.00+10.00/item |
1-3 working days |
| AU $100.00 or Over |
AU $20.00+10.00/item |
We guarantee all the normal orders will be processed in 2 business days, but we are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods.
Normally, the eParcel of Australia Post takes two to 10 business days to deliver parcel to our customers, depending on the destination. In case that you do not receive your parcel within the aforesaid time span, the parcel might have lost. Then you should inform us as soon as possible so that we could lodge a complaint of lost parcel to the eParcel of Australia Post.
Our shipping cost listed on the website only cover Australia. Please email order@batterylist.com.au. |
Warranty and Return
- Unless otherwise specified, we warrant our products for 1 year from the date of original purchase under normal and non-commercial use. Replacement items, if issued, do not restart or in any way extend the warranty period.
- All items if returned for whatever reasons must be accompanied by a Return Merchandise Authorization (RMA) Number, which is to be issued upon filling out the Application or request through info@batterylist.com.au. Items returned without RMA# will delay the process or be ignored.
- In returning items to us, C.O.D. on shipments will not be accepted.
- If you are not satisfied with our product(s), please contact us through order@batterylist.com.au to obtain a RMA Number within fifteen (15) days of purchase. And products must be returned 100% complete, including all components, original boxes and packing materials, manuals, and other accessories provided by the manufacturer. We reserve the right to charge a twenty-five percent (25%) restocking fee for NON-DEFECTIVE returns.
- Returns due to our error:
- If products are returned to us within 30 days from the purchase day, we will bear all the shipping charges for exchange; and if justified, refund will be made in full. However, products so returned must be 100% complete. If items are returned by express delivery or courier, refund will only cover up to au$10.00.
- After thirty (30) days and up to ninety (90) days of purchase, we will refund (excluding shipping and handling charges) or replace any defective product(s). Customers are responsible for paying the return shipping charges and we bear the re-sending charges.
- After ninety (90) days and up to one (1) year of purchase, refund request will not be accepted unless a replacement is not available. Customers are responsible for paying all the shipping charges (including the return and resending ones).
- Replacement products or refund will be arranged for all fault products returned, subject to technical test results that justify Customers’ complaint.
- Please ensure that returned items are the one that you purchased from us. We are not responsible for any items sent to us that are not our product.
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For battery packs or battery related products, warranty becomes void if the battery pack has been improperly charged, installed or misused in any way, or if the label and/or bar code label has been removed or tampered with.
Warranty and Return Policy for Clearance Promotional Items
- Three months free of charge warranty is provided for promotional items from the date of original purchase under normal and non-commercial use. Replacement items, if issued, do not restart or in any way extend the warranty period.
- All items if returned for whatever reasons must be accompanied by a Return Merchandise Authorization (RMA) Number, which is to be issued upon filling out the Application or request through info@batterylist.com.au. Items returned without RMA# will delay the process or be ignored.
- If you are not satisfied with our product(s), please contact us to obtain a RMA Number within fifteen (15) days of purchase. And products must be returned 100% complete, including all components, original boxes and packing materials, manuals, and other accessories provided by the manufacturer. We reserve the right to charge a twenty-five percent (25%) restocking fee for NON-DEFECTIVE returns.
- A replacement will be arranged for all defective products returned, subject to verification of defect. However, products so returned must be 100% complete.
- Refund request would be accepted ONLY when replacement items are not available.
Services E-mail:
info#batterylist.com.au (Please replece # with @ ) |
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Disclaimer:
The batteries and other products supplied by our Company are [replacement for]
sold for use with certain product manufacturers, and any reference to products
or trademarks of such companies is purely for the purpose of identifying the manufacturers
with which our products [are replacement for] may be used. Our Company and this
Web site are neither affiliated with, authorized by, licensed by, distributors
for, nor related in any way to these manufacturers, nor are the products offered
for sale through our web site manufactured by or sold with the authorization of
the manufacturers with which our products [are replacement for] may be used.
----Batterylist store |
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